Welcome to the website of Shift Happens Counseling LLC. This Privacy Policy explains how we collect, use, and protect your information when you visit our website. As a solo mental health counseling practice in Colorado, we are deeply committed to maintaining the confidentiality of your data.
1. Information Collected on This Website
Voluntary Information: If you use our website contact form or send us an email, you may share personal identifiers such as your name, email address, and phone number.
Automated Information: This website is built on the Squarespace platform. Squarespace automatically collects basic analytical data (such as your IP address, browser type, and cookies) to ensure website security, stability, and performance. You can manage or disable cookies via our website's cookie pop-up banner or your browser settings.
2. Third-Party Data Processors & HIPAA Boundaries
This public marketing website is intended strictly for informational and scheduling inquiries. It does not process or store clinical health data or medical records.
Secure Email Processing: To protect your privacy, our administrative email system utilizes a paid Google Workspace account backed by a formal Business Associate Agreement (BAA) in compliance with HIPAA regulations.
Clinical Data Storage: All formal clinical intakes, progress notes, medical histories, video telehealth sessions, and medical billing bypass this website entirely and are processed exclusively through Sessions Health, our encrypted, secure, and HIPAA-compliant Electronic Health Record (EHR) partner.
3. Strict Limitation on Submitting Health Info
Because standard website platforms are not built for medical records, you are strictly prohibited from submitting Protected Health Information (PHI), medical history details, or current therapeutic symptoms through our public website contact form. Please limit your contact form messages strictly to basic administrative or callback requests.
4. Colorado Legal Disclosures & Client Rights
Information disclosed during formal therapy sessions is a legally privileged communication under Colorado Revised Statutes (C.R.S. § 12-43-218). While you may request the deletion of marketing or website inquiries, official clinical records cannot be deleted upon request due to Colorado state medical record retention laws.